Business Intelligence & Analytics Services

The term Business Intelligence (BI) refers to technologies, applications and practices for the collection, integration, analysis, and presentation of business information. The purpose of Business Intelligence is to support better business decision making. Essentially, Business Intelligence systems are data-driven Decision Support Systems (DSS). Business Intelligence is sometimes used interchangeably with briefing books, report and query tools and executive information systems.

Business Requirements Analysis & Definition

Often time consuming and volatile, report and dashboard definition are a complex and political challenging process. Our consultants are experienced in executing our in-house Business Requirements Methodology, ensuring a structured and comprehensive requirements analysis is performed.

Project Scope, Sizing & Cost Assessment

Once the requirements and scope are defined, we offer detailed project costing and sizing services, covering not only BI project deployment, but also software license, hardware and post-deployment support costs.

BI Architecture & Design

From data modeling, data warehouse design, ETL design and BI platform architecture, we offer the full range of services to ensure our customers benefit from optimally-designed, high performance BI solutions

BI Development

Our development services are designed to offer our customers a complete end-to-end service that will guarantee their BI deployment meets the business community, and include: Data Preparation, ETL & Data Warehouse development, Metadata (or Semantic layer) development, Operational Reports & Dashboards: and Performance Optimization.

BI Reconciliation & Testing

BI accuracy is king. Unit & acceptance testing can often be complex and time absorbing. We have a well-developed methodology and years of experience to ensure this process is executed as efficiently as possible

Business User & Technical IT Training

Vital to BI project success is ensuring your IT staff are fully equipped to support the user community, and vital to user adoption is in-depth user-focused training to ensure that the business is confident in using content and building ad-hoc reports or making changes to existing reports as internal processes develop and evolve.

Platform Deployment

The management of migrating from development environments to testing and eventually production in a coordinated and controlled process to ensure no business disruption or impact.

Post Deployment Support & BAU Services

Ensuring healthy continuity, user adoption and platform stability, we offer our customers the option to support and maintain the BI platform post-deployment, during which we are able to perform a controlled handover process to the internal IT team (if requested).