MAGNOOS provides software and consulting services enabling enterprises and organizations to assure the performance, availability and efficiency of IT operations and Service Level Management and delivery.
In the digital economy, speed, innovation and quality have become table stakes. If you can’t meet your customers’ expectations, they will surely find a competitor who can.
Whether your organization is in one of the sectors facing the most intense digital competition – insurance, banking, telecommunications, transportation & retail – or in a more traditional industry or public organization, how rapidly and successfully you embrace a service-driven digital transformation strategy will likely have a profound effect on your organization’s long-term viability and growth.
Cognitive Service Management – Deliver a seamless service experience across the enterprise
Predictive ITSM with intelligent, people-centric user experiences that help you work smarter.
Increase productivity by up to 75% with superior IT service management, get a clear and complete view of Service Performance, help IT manage more effectively the quality and availability of online services, and provide an end-to-end real-time view of service delivery alongside innovative IT operations analytics to help transform operations from a technology silo monitoring team to a business aligned team that monitors services and assures their quality.
Automatic Discovery of data center and multi cloud inventory, configuration and relationship data
Discover your assets and their relationships in minutes with up to 100% accuracy, automate asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them in multi-cloud and on-premises environments.
Get a 360° view of your Data Center, provide real-time monitoring of power distribution and
use across your data centers, enabling you to measure, trend, alert and take action. Visualize and manage space and capacity, so that for better planning and optimization of the data center operations. Prevent downtime with continuous monitoring, intelligent alerting and visibility into the data center and IT infrastructure.
Reduce the cost of your infrastructure and utilize it, delivering fast, reliable digital services, optimize your infrastructure, whatever your challenges – from supporting new digital channels to driving down costs, so your infrastructure will cost less while doing more, predict IT resource needs due to changes in service demand, simulate the impact of IT system configuration and resource changes, reserve and schedule IT infrastructure resources for onboarding applications day-one and report the cost use of IT resources to business and IT stakeholders.
Go beyond traditional workload automation, schedule and manage every platform and application from a single point of control, simplify and automate diverse batch application workloads. Workload Automation builds, changes, schedules, and monitors complex batch services all from one powerful location, it helps your organization to:
Assure performance and reliability of digital services to consistently deliver exceptional customer experience, enterprise-class monitoring, event management, and operational analytics bring together data from the entire IT environment, including storage, servers, VMs, operating systems, databases, middleware, and applications. And give IT teams a centralized, 360-degree view of the health and performance of their IT infrastructure, which will help your organization to:
MAGNOOS provides a step by step approach towards adoption of the Digital Service Management & Service Assurance journey.