MAGNOOS for
Digital Service Management

Your Digital Transformation Partner

At MAGNOOS, we offer a comprehensive Digital Service Management & Assurance set of solutions designed to empower enterprises and organizations in their digital transformation journey backed by cutting-edge technologies and digitalization experts.

Start Transformation

Our Digital Service 
Management Solutions

All Operations, Digitized at Once!

AIOps

Leverage the power of generative AI and observability to identify and prevent IT issues before they arise.

ServiceOps

Remove the barrier between service and operations to speed problem resolution and improve employee experience.

DevOps

Enable a cultural shift to put application development at the forefront of innovation.

DataOps

Unlock greater business value from data rapidly, continuously, and at scale.

AutonomousOps

Integrate, automate, and orchestrate complex application and data workflows across a hybrid IT landscape.

AIOps

Leverage the power of generative AI and observability to identify and prevent IT issues before they arise.

ServiceOps

Remove the barrier between service and operations to speed problem resolution and improve employee experience.

DevOps

Enable a cultural shift to put application development at the forefront of innovation.

DataOps

Unlock greater business value from data rapidly, continuously, and at scale.

AutonomousOps

Integrate, automate, and orchestrate complex application and data workflows across a hybrid IT landscape.

Why Choose MAGNOOS for Digital Service Management and Assurance

Delivery Model

• Onsite Model
• Offsite Model
• Hybrid Model
• Arabic Native Speakers

Project Management

• Dedicated Project Managers
• Technology Aware
• Dedicated Project Coordinators

End to End Capabilities

• Experts in ESM
• Experts in Operations Management & AIOps
• Experts on Datacenter Automation & Capacity Optimization

Skilled Resources

• Presales
• Local BMC Certified Resources
• Dedicated Support Center
• Scalable Model

Why Choose MAGNOOS for Digital Service Management and Assurance

Delivery Model

• Onsite Model
• Offsite Model
• Hybrid Model
• Arabic Native Speakers

Project Management

• Dedicated Project Managers
• Technology Aware
• Dedicated Project Coordinators

End to End Capabilities

• Experts in ESM
• Experts in Operations Management & AIOps
• Experts on Datacenter Automation & Capacity Optimization

Skilled Resources

• Presales
• Local BMC Certified Resources
• Dedicated Support Center
• Scalable Model

Our Six-Steps Approach to Digital Service Management Excellence

Assessment

We start by evaluating the current digital service setup.

Strategy

Then we develop a DSM plan aligned with goals.

Implementation

Followed by rolling out DSM tools and processes in action.

Monitoring & Response

And then we monitor service performance and address issues promptly.

Continuous Improvement & Support

Finally, we iterate and optimize DSMA practices for ongoing enhancement.

Our Six-Steps Approach to Digital Service Management Excellence

Assessment

We start by evaluating the current digital service setup.

Step 1

Strategy

Then we develop a DSM plan aligned with goals.

Step 2

Implementation

Followed by rolling out DSM tools and processes in action.

Step 3

Monitoring & Response

And then we monitor service performance and address issues promptly.

Step 4 & 5

Continuous Improvement & Support

Finally, we iterate and optimize DSMA practices for ongoing enhancement.

Step 6

Industry Expertise

Solutions Tailored for Every Sector

Banking and Financial Services

Driving innovation and excellence in financial services for enhanced customer experiences.

Insurance

Streamlining insurance processes and improving customer satisfaction with advanced technologies.

Telecommunications

Empowering telecom companies to deliver seamless and advanced communication solutions.

Government

Government Supporting government entities in transforming public services and citizen engagement.

Education and Training

Revolutionizing education with innovative, technology-based solutions for enhanced learning experiences.

Charitable Activities

Boosting the effectiveness of charitable organizations with technology and strategic solutions.

Retail and E-commerce

Elevating retail and e-commerce experiences with state-of-the-art technologies and strategies.

Information Technology (IT) and Software

Delivering cutting-edge IT solutions and software development to drive business success.

Manufacturing

Enhancing manufacturing processes with advanced technologies for increased productivity and quality.

Healthcare and Pharmaceuticals

Enhancing healthcare services and supporting pharmaceutical advancements for better patient outcomes.

Entertainment and Media

Transforming entertainment and media industries with innovative solutions for dynamic content delivery.

Manpower

Empowering workforce management with smart solutions for better resource allocation and productivity.

Law Enforcement

Modernizing law enforcement with technology-driven solutions for improved public safety.

Construction and Engineering

Innovating construction and engineering with smart, sustainable solutions.

Industry Expertise

Solutions Tailored for Every Sector

Banking and Financial Services

Driving innovation and excellence in financial services for enhanced customer experiences.

Insurance

Streamlining insurance processes and improving customer satisfaction with advanced technologies.

Telecommunications

Empowering telecom companies to deliver seamless and advanced communication solutions.

Government

Government Supporting government entities in transforming public services and citizen engagement.

Education and Training

Revolutionizing education with innovative, technology-based solutions for enhanced learning experiences.

Charitable Activities

Boosting the effectiveness of charitable organizations with technology and strategic solutions.

Retail and E-commerce

Elevating retail and e-commerce experiences with state-of-the-art technologies and strategies.

Information Technology (IT) and Software

Delivering cutting-edge IT solutions and software development to drive business success.

Manufacturing

Enhancing manufacturing processes with advanced technologies for increased productivity and quality.

Healthcare and Pharmaceuticals

Enhancing healthcare services and supporting pharmaceutical advancements for better patient outcomes.

Entertainment and Media

Transforming entertainment and media industries with innovative solutions for dynamic content delivery.

Manpower

Empowering workforce management with smart solutions for better resource allocation and productivity.

Law Enforcement

Modernizing law enforcement with technology-driven solutions for improved public safety.

Construction and Engineering

Innovating construction and engineering with smart, sustainable solutions.

DSM Strategic Partners for Success

BMC

BMC delivers IT solutions for digital enterprise management, helping businesses streamline operations and drive innovation with automation and analytics.

Learn More

AppDynamics

AppDynamics provides application performance monitoring solutions, ensuring optimal performance and user experience for business-critical applications.

Learn More

Nlyte Software

Nlyte Software offers data center infrastructure management solutions, optimizing data center operations and improving energy efficiency.

Learn More

DSM Strategic Partners for Success

BMC

BMC delivers IT solutions for digital enterprise management, helping businesses streamline operations and drive innovation with automation and analytics.

Learn More

AppDynamics

AppDynamics provides application performance monitoring solutions, ensuring optimal performance and user experience for business-critical applications.

Learn More

Nlyte Software

Nlyte Software offers data center infrastructure management solutions, optimizing data center operations and improving energy efficiency.

Learn More